Foodservice Business Consulting
With over 30 years experience in the foodservice and catering industry, Goodrich Consultancy provide clients with an in-depth knowledge to enable them to deliver first class catering for their staff, customers, visitors, guests and in some sectors students. Our ethos is based on independence of thought and a special sense of integrity so that recommendations are based on what we know will work for each client, based on gaining a deep understanding of their needs. We have a reputation for delivering real value for money, in many cases finding innovative ways to reduce of remove subsidy whilst maintaining or improving the food offer. We have spear headed the use of competitive dialogue processes in public sector catering tender projects to find creative solutions to effective food and facilities management service delivery. Brendon Goodrich is often called upon to speak on public sector tendering at a range of events. We can provide clients with a complete outsourcing and tender management process – from developing tender documents to evaluation of submissions. In addition, we provide a range of performance management and measurement services, developing Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for clients as well as carrying out regular benchmarking & contract performance reviews. Our monitoring and performance measurement services can be applied equally to in-house operated services as well as to out-sourced operations.
As experienced practitioners in the hospitality and food service industry Goodrich Training & Consultancy are well placed to provide our clients with high quality, independent and impartial professional advice on all aspects of the industry.
Typically our consulting services fall into a number of categories:
Catering Business Assessments
To optimize performance whilst maintaining quality
- Establishment of aims & objectives to improve sales, reduce cost and improve profitability
- Development & restructuring of operations to improve bottom line performance
- Productivity and resource utilisation assessment
- Development & implementation of purchasing policy and procedures.
These are either carried out by ourselves for clients or technical assistance is provided to our clients on relevant aspects of their study such as market research, staffing, legal issues, operational requirements, concept development, marketing etc.
Pre Opening Plans & Training
Assistance can be provided for any aspect of the pre-opening phase of a new business to ensure a successful beginning.
- Advice on the design and layout of premises including liaison with the client’s own architects.
- Liaison with equipment providers.
- Operations planning
- Market Research & Marketing Action Plans
- Supplier auditing
- Advice on Staffing & Recruitment
- Operational Procedures & Manuals
- Staff Training
- Project Management
- Pre Opening Audits